Frequently Asked Questions about Our Service ( Visit our BLOG for more FAQs >> )
1. When will you receive your poster?
This is the estimated arrival for orders placed with PosterSmith.com (*)(**)(***)
Our 2-day delivery schedule. fast delivery
(*) This schedule is valid for continental United States and Canada. Please add +1 day if shipped to Europe.
(**) Please add one more day to the estimated arrival if a holiday is encountered.
(***) Add one more day to the schedule if you are ording a FREE poster.
2. Poster sizes and their prices?
Choose one of the options below for your poster size. We can print posters any size up to 60 x 96 inches.
Our price includes free shipping and is the same worldwide.
PosterSmith.com Price Guide
Can't find the size that you want? Contact us to see what we can do!
3. What is the material of our fabric poster?
Close-up view of our fabric poster. The fabric poster offered by PosterSmith.com is made of 100% high-density polyethylene fibers with UV inhibitor coating. This crease-resistant fabric is light and durable and is specifically designed for high resolution printing. The UV inhibitor coating prevents the ink printed on our fabric from fading like a paper poster typically does after just one year. The printing quality of our fabric poster is better than printing on the widely-used matte paper. Your poster printed on our fabric material will resemble the feeling of printing on a glossy paper (which has tighter surface and looks brighter) but generates no glossy paper's reflective glare.
4. Why does PosterSmith.com take only PDF format files?
This is because PowerPoint files don't always print the way they look on-screen. A great number of PowerPoint files encounter problems when moved from one computer to another -- graphics disappear or misprint, text and labels shift position, Greek letters vanish.
While other printing companies may take your PowerPoint files, what they actually do is to first convert your files to PDF format and then send them back to you for "digital proofing". This will inevitably delay the printing and shipment of your order by at least one day. We ask for only PDF format files because we don't want to surprise you by this unexpected extra day. We understand very well that our customers all have a presentation deadline to catch.
5. How to Setup Your Poster Size Correctly (PowerPoint)?
When you create a poster in PowerPoint, you are essentially creating one big "slide" that is your poster. The default slide size of a new PowerPoint presentation is 7.5" x 10". Printing a 7.5" x 10" page into a larger size poster likely would generate a poster that does not have enough resolution for quality viewing. Therefore, you have to set the slide size to the desired size of your poster.
How to set the slide size? IMPORTANT Follow these steps only before you add content to your slide. If you change the slide size or orientation after you add content, the content may be rescaled.
  1. 1. 
  2. (PowerPoint 2007 or PowerPoint 2010) On the Design tab, in the Page Setup group, click Page Setup.
    (PowerPoint 2003) Pull down the File menu and clikc Page Setup.
  3. 2. 
  4. In the Slides sized for list, select Custom. Type or select the measurements that you want
    in the Width and Height boxes.
  5. 3. 
  6. To set the page orientation for the slides, under Orientation, under Slides, click Landscape or Portrait.
6. Portrait vs. Landscape?
Portrait orientation is when the poster is taller than it is wide, whereas landscape is the opposite. Although we only list landscape sizes in our website as size references, there is no need to worry about the orientation when submitting your poster file to us. We rotate it for you to fit best on our fabric.